I had not appreciated that after five and a half years - & with a prosthesis - eyelids can change. Dr. Patel and his team bent over backwards to help me and I am very grateful to him, to Abraham and to Dena. They were an amazing and HUGE help in helping me build back my confidence and feel the way I want to feel with regard to my facial aesthetics. Dr. Patel said he would take care of me and he did! He explained in detail the general circumstances surrounding my situation and eased my frustrations immediately. He explained just how much the eyelid can change in a matter of extended time. Dr. Patel clearly cares about his patients (so does his staff!), as he was available to discuss and clarify all of this with me personally.