Update: Dr. Patel reached out to me ASAP, to address the issue and has assured me that he will take care of me! He explained in detail the general circumstances surrounding my situation and will be easing my frustrations immediately. He explained just how much the eyelid can change in a matter of extended time, and it has been over 5 years... plus, things are more complicated in my case due to a prosthesis being involved. These are things that have to be taken into account when addressing the aesthetic concerns when doing these types of procedures, and unfortunately I was not fully aware of that. Dr. Patel clearly cares about his patients, as he was available to discuss and clarify all of this with me personally. The original review is below, and was left before I discussed these things with him, and it no longer applies!

Original Review: An unfortunate experience, because I now have to redo the ptosis surgery that I had Dr. Patel initially do. I guess I should've trusted someone else in the first place, because my droopy eyelid is still droopy, but hopefully when I get it 'fixed' this time, everything works out for the better... His (as well as his team's) lack of clear instruction and attention did not make this a pleasant experience. They had a nonchalant attitude and hands off approach that left me with more questions than answers.